It has been brought to our attention that users are receiving a "Session Expired" message in the Members Area. After further research, we found that this issue is connected to the recent daylight savings time change. Firehouse Solutions web servers are located in Arizona. Unfortunately, Arizona is one of a few states that does not acknowledge Daylight Savings Time (DST). Therefore, the time change on Sunday morning caused an unanticipated time offset of 1 hour, which broke the session script...

LightBox is a new and innovative technology which allows photos to display through an easy-to-use slideshow format. Currently, clicking on thumbnails in a news story or photo gallery results in a browser popup window, which can often be blocked by browsers and ad blocking software. Lightbox avoids using popup windows entirely. Instead, it uses a trendy flash-based system to overlay larger photos on the web page, while darkening the web page itself. Lightbox works in all modern web browsers. ...

The Firehouse Solutions web team has launched their 100th website into the fire service community, reaching a major milestone that began in 2003. This success can be credited to the hard work and dedication of our web team, the working relationships and trust of our customers, and the support of community citizens and professionals who rely on websites, powered by Firehouse Solutions, for a direct source of news and information. The family of websites now reaches from coast to coast, which pro...

Over the past few months, the Firehouse Solutions Team has been developing an improved Members Area interface. The new interface takes advantage of wider monitor screens (1024x768) and also supports vertical menu navigation. Additionally, the interface includes an advanced timeout warning so that users know when their session is about to expire. The navigation will be better organized and include a User Menu and Administration Menu. As always, the User Menu will allow members to use online t...

On Friday, August 3, the Firehouse Solutions Team performed a small upgrade on to the content management system and made some modifications to the security menus within the Members Area. First of all, you will notice that the content management tool now has the capability to display when a section was last updated and who performed the update. Additionally, we have fixed two bugs in the content management area: 1) Users may now use special characters in file names and the website will not err...

We will soon begin enabling another anti-spam feature to SmarterMail 4 called greylisting, beginning Monday, May 21. Greylisting is a method of blocking spam based on the behavior of an email's sending server. Put simply, when greylisting is enabled, a mail account will temporarily reject or bounce emails from unrecognized or unknown senders. For legitimate email, the sending server will attempt to send the email a second time, in which case the receiving server will process the email as per us...